Refund and Cancellation Policy

NearU · Last updated: 5 October 2026

Passengers

NearU is free for passengers, so there is nothing to refund.

The driver plan costs Rs. 119 per month and is billed through Google Play. New drivers get a one-time 14-day free trial. Nothing is charged when the trial ends unless you subscribe.
Cancelling: open the Play Store, tap your profile picture, then Payments & subscriptions → Subscriptions → NearU → Cancel subscription. You can also tap Manage subscription on the Plan screen in the app. Your plan stays active until the end of the month you already paid for, and it will not renew.
Refunds within 48 hours: you can request a refund directly from Google Play. Google decides these requests under the Google Play refund policy.
After 48 hours: email us at support.nearuauto@gmail.com with the email address of your Google account and your Google Play order number (it starts with GPA). We do not refund a month that has already started, but if you were charged twice or by mistake, we will refund the extra amount through Google Play.
Refunds go back to the payment method used in Google Play. Timing depends on Google and your bank.