Terms & Conditions

NearU · Last updated: 5 October 2026

By using NearU you agree to these terms.

What NearU is

NearU is a platform that helps passengers find nearby auto rickshaw, electric toto and taxi drivers, and lets drivers see passengers who are waiting. NearU is not a transport operator. We do not employ drivers and we are not a party to any ride.

Who can use NearU

You must be 18 or older and give accurate information. Drivers must hold a valid driving license and valid vehicle documents and registration.

Passengers

NearU is free for passengers. A waiting signal ends automatically when you move away from the spot or after 17 minutes. When you send a request, the driver sees your name. A passenger's number is shown to a driver in the app only after the driver accepts the passenger's request. The driver's number is shown to the passenger at the same moment.

Drivers

Fares and rides

Fares and pick-up details are agreed directly between the passenger and the driver. NearU does not set fares and does not collect ride payments.

Conduct

Do not give false information, send fake requests, harass anyone, tamper with the app, or use a phone number for anything other than arranging the ride.

Suspension

We may suspend or remove an account that breaks these terms or puts others at risk.

Liability

NearU is provided as is. To the extent allowed by law, NearU is not responsible for the conduct of users, the safety or quality of any ride, delays, or losses that arise from using the service.

Changes

We may update these terms. Continuing to use NearU after a change means you accept it.

Governing law

These terms are governed by the laws of India.

Questions? Contact us at support.nearuauto@gmail.com.

Privacy Policy · Terms & Conditions · Refund Policy